In our PBX Integrations at 3Gstore article last week how we did some development as a proof in concept, we got some feedback and we are releasing this for our customer base. This development allows customers to call our PBX and without entering any information, just based on Caller ID, we will personally welcome the caller by first name and let them know about the shipping status of their last order with 3Gstore. A lot is happening on the backend with APIs to get all this information, but it is really fast and using text to speech, it is also rather personal. If you are a 3Gstore customer, check it out by calling 847-701-1356. Watch below for a demo.
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